YuBatteries.com and YuChicago.com offers new products that are fresh and new. If the items you bought are defective please contact us.

Full refund or Replacement for defective batteries - Please use the following Steps:

1. Please make sure your device is in good working order. Battery tester would be the best.
2. Since most batteries will come in bulk package please test batteries one at a time and keep the remaining in tack.
3. Please contact us before sending them back. We may send you a prepaid envelope for the defective batteries.

YuBatteries.com and YuChicago.com has a NO EXCHANGES POLICY so please make sure you are buying the right item. If you are not 100% sure of the item please do not buy the item.

Reason - Exchanges will cost more than the product itself especially considering all the shipping charges and time wasted for exchange.